You hold the most sensitive data your clients will ever share
Payslips, bank statements, IDs, tax returns, the full financial picture of a household. A mortgage or finance business handles information a criminal would love and a regulator expects you to guard. If that data leaks, or a settlement payment is redirected, the damage is immediate and it is yours to wear.
We build IT for finance businesses around that reality. Sensitive client documents collected and stored securely rather than left in inboxes, payments protected against redirection fraud, your compliance records kept safe and retrievable, and systems reliable enough that a busy settlement week never turns into a crisis.
The fraud doesn't target your firewall. It targets the email that confirms where the deposit goes.
The compliance your IT has to support
Finance is one of Australia's most regulated sectors. Your technology should make your obligations easier to meet, not harder.
- AML/CTF Act. Customer due diligence and the records behind it must be captured, secured and retained, and produced if AUSTRAC ever asks. We keep that information access-controlled, logged and backed up, so the evidence is there when you need it.
- NCCP Act & best interests duty. Whether you hold your own Australian credit licence or act as a credit representative, conduct and record-keeping expectations sit behind every interaction. Controlled access, clean audit trails and reliable record retention support them.
- Responsible lending obligations. The affordability and suitability assessments behind your lending decisions are records that need to be stored securely and kept available, including for ASIC and AFCA.
- Privacy Act 1988 & the APPs. You hold a lot of personal information. Access management, secure storage, and a tested data-breach response plan (the NDB scheme is mandatory) keep you on the right side of it.
The challenges we see most often
Clients emailing IDs and bank statements as plain attachments. Deposit and settlement instructions targeted by invoice-redirection scams. Compliance records scattered across drives and inboxes with no clear access control. Broker CRM and aggregator platforms no one is actively securing. Backups that have never been tested against a real restore.
Our answer is a secure way for clients to send documents, multi-factor authentication and conditional access across your systems, email defences tuned for payment fraud, access-controlled and logged storage for compliance records, and encrypted backups that are proven to restore.
How we support mortgage and finance businesses
We run your IT as a managed service so your advisers can stay focused on clients and deals, not on technology. That covers proactive monitoring, a responsive helpdesk, and the identity, email-security, document and backup work that keeps a regulated finance business running and defensible. The people configuring your secure client portal are the same people protecting your settlement payments and your compliance records.
Engagements usually begin with an assessment: how client documents arrive and where they live, how payments are authorised, whether your AML/CTF records are properly secured, and whether your backups actually work. From there we put a clear plan in place and run it day to day.
