Let’s get your team trained and using Microsoft Copilot and moving your business forward. Click here to book +61 3 4803 4915Client PortalRemote Support
Belton IT Nexus
Belton IT Nexus · Est. 2004 · Newmarket, AucklandAbout us ›
Home/ Company/ About

The people behind your IT.

In 2004, Jason and Amy Agnew started Belton from a spare room. Twenty-two years on, it's a 40-person practice serving 469 organisations across New Zealand and Australia.

2004Founded
469Organisations
97%CSAT
MicrosoftSolutions Partner
Who we are
§01

Built in a spare room. Run on relationships.

The story

Belton didn't start with capital or a grand plan. In the early 2000s Jason was training as a pilot; the industry downturn after 2001 closed that door. So he placed an ad in the East and Bays Courier, "PC REPAIR Services – Call Jason", with the home phone number on it, and he and Amy started fixing computers from the spare room, taking every job that rang. The flying never happened. The checklists stayed.

"We took every job we could to learn, grow and improve. The early years weren't about profit. They were about understanding what good IT support actually looked like."

A few years in came the bet that named the company: the chance to acquire a small firm called IT Nexus, without the capital to fund it outright. The risk paid off. By 2008 the business had its first million-dollar year and a new name, and the spare room gave way to real offices. From there: the Microsoft partnership and the cloud years, a 24/7 security operations capability built with global SOC partners, expansion into Australia, and the 40-strong Newmarket practice serving 469 organisations today. The core hasn't changed: relationships first, structured delivery, and honest advice even when it costs us.

The original Belton workshop in the garage, mid-2000s
The garage years · where every job was a lesson
Amy Agnew running operations in the first Belton office
Amy running operations · the early office
The team on move-in night at the first real Belton office
Move-in night · the first real office
The Belton IT Nexus office in Newmarket, Auckland today
Newmarket today · Level 3, 101 Carlton Gore Rd
Why "Nexus"?

A nexus is a connection point: a series of connections linking many things. That's the job as we see it. Connecting your business to the right technology, your team to the tools they need, and your organisation to security capability it couldn't build alone.

01 / The team
Senior engineers, not call centres.
You speak to someone who knows your business and owns the issue until it's resolved, not a rotating triage script. The people you work with don't get outsourced.
02 / On the record
Security by default.
Security is our default posture, not an upsell, controls with audit-ready evidence you can show a board, an insurer, or a buyer, backed by 24/7 SOC capability.
03 / Straight talk
Honest advice.
Deep Microsoft expertise and vendor relationships that escalate when it matters, and the honesty to tell you the truth, even when it costs us the sale.
The snapshot
§01b

Belton at a glance.

The firm
Founded
2004
Newmarket, Auckland
Ownership
Privately held
NZ-owned and operated
The team
40+ in-house
150+ partner network
Footprint
NZ & Australia
Same senior team both sides of the Tasman
Microsoft
Solutions Partner
Modern Work · AI Cloud Partner Program
Security ops
24/7 SOC
Capability via global partner network
Sectors
11+ industries
Construction, legal, health, manufacturing, more
Support hours
Mon-Fri 8:30am-5pm
Extended 6:30am-11pm & 24/7 emergency on extended agreements
By the numbers
§02

Measured, not marketed.

Proof
0+
Organisations
NZ & Australia
0%
CSAT · last 90 days
across 597 responses
0yr
Privately owned
since 2004
0yr+
Average
client tenure
Where we draw the line
§03

What we won't do.

Our principles

A lot of what makes Belton different is what we refuse to do. These aren't slogans, they're the lines we hold every day.

No
Over-spec to pad a bill.
We earn a fair margin on the kit we supply, but we won't sell you hardware you don't need to inflate it.
No
Take vendor kickbacks.
We won't take incentives that shape our advice. Recommendations follow your interests, not ours.
No
Deploy what we can't support.
If we can't stand behind it long-term, we won't put it into your environment.
No
Auto-renew without a conversation.
No silent renewals. Every renewal is a deliberate decision we talk through with you.
No
Outsource your people.
The team you work with is our team, not a faceless queue handed off offshore.
Yes
Tell you the truth.
Honest advice even when it costs us, including telling you when we're not the right fit.
The people
§04

Who you'll actually work with.

Leadership
Jason Agnew
Jason AgnewFounder & CEO
Amy Agnew
Amy AgnewCo-Founder & Director
Ruth
RuthOperations Manager
Shaun
ShaunTechnical Lead
Warrick
WarrickCSO - APAC
In their words
§05

The relationship is the product.

Clients

Why no names? We're a security company. Our clients are exactly the organisations scammers try to impersonate, so we don't publish names or identifiable details. Every quote is real, attributed by role and industry, and references are available on request.

They just get on with it. No drama, no nasty surprises on the invoice, no having to explain the same thing twice.

FD
Finance DirectorProperty management group

See where you
actually stand.

A 90-minute discovery & security session. We map your environment, name the real risks, and give you the truth, whether or not you ever work with us.

NEW ZEALAND OWNED & OPERATED EST. 2004
Sovereign by design

New Zealand owned and operated.

Sovereign data centres across New Zealand and Australia, with your data kept onshore wherever it's required. Our team understands New Zealand, and our leaders have built, scaled and secured businesses right across the New Zealand landscape.

Sovereign data centres · New Zealand & Australia
  • Auckland
  • Christchurch
  • Sydney
  • Melbourne
  • Brisbane
  • Perth
International data-centre operations
  • Singapore
  • Germany
  • Netherlands
  • USA

Servers available in minutes, not days.

Explore data centres & hosting →
Accredited partners
Microsoft Solutions Partner Fortinet Partner Lenovo Partner HP Partner Apple Business Manager